The type of personal information we collect
We currently collect and process the following information:
· Names and email addresses of anyone who contacts us. We keep these for 12 months only.
· We collect the names of people attending any of our workshops and store this information for the duration of the contract with the client. Typically no more than 3 months.
· We collect phone numbers if you have given this to us so we can speak to you. We will store this only for the duration of our contract with you.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
· You have made an enquiry, or you have booked or have been booked on to one of our workshops.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
How we store your personal information
Your information is securely stored on our company cloud services.
We keep personal contact information for only the minimum necessary time period. We will then dispose your information by deleting your detail from our database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
1st October 2020